Privacy Notice

Hayes Country Estate LTD Privacy Notice

Last updated: 19th April 2023

Hayes Country Estates limited

Company number: 14529926

Registered address: 166 College Road, Harrow, Middlesex, United Kingdom, HA1 1RA

Hayes Country Estates Limited (“we”, “us”, or “our”) owns and operates Hayes Country Park and is committed to protecting and respecting your privacy. This Privacy Notice will inform you about how we handle and safeguard your personal data when you interact with us, use our website, or submit any information through our forms. It also describes your data protection rights under the General Data Protection Regulation (GDPR).

  1. Who we are Hayes Country Estates LTD is the data controller responsible for your personal data. If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact us at admin@hayescontryestates.co.uk or 01245 320054

  2. Personal data we collect and why We collect personal data through our website and various forms, including a general contact form, a brochure download form, and a callback request form. The types of personal data we collect include:

  • Name
  • Email address
  • Phone number

We use this information for the following purposes:

  • Responding to your inquiries or requests
  • Providing you with a brochure download
  • Contacting you to schedule a callback
  • Improving our website and services
  1. Third-party service providers We use third-party service providers to help us manage and process your personal data. These include:
  • Google Maps, for location-based services
  • HubSpot, for customer relationship management
  • Google Analytics, for analysing website usage data

These service providers are GDPR-compliant and are required to protect your personal data in accordance with data protection laws.

  1. Retention of personal data We will retain your personal data for a period of one month after no further contact is required by us or by you. After this period, your personal data will be securely deleted from our systems.

  2. Your rights under GDPR Under the GDPR, you have the right to:

  • Access your personal data
  • Request rectification or erasure of your personal data
  • Object to the processing of your personal data
  • Request restriction of processing your personal data
  • Request data portability
  • Withdraw your consent, where consent is the basis for processing

To exercise any of these rights, please contact us at admin@hayescountryestates.co.uk or 01245 320054.

  1. Changes to this Privacy Notice We may update this Privacy Notice from time to time. We will notify you of any significant changes by posting the new Privacy Notice on our website and/or by contacting you through the email address you have provided.
  2. Lodging a complaint with the ICO

    If you have any concerns or believe that your data protection rights have been infringed, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues. For more information on how to file a complaint, please visit the ICO’s website at https://ico.org.uk/make-a-complaint/.

 

If you have any questions or concerns about this Privacy Notice, please do not hesitate to contact us at admin@hayescountryestates.co.uk or 01245 320054.